FAQs
ORDERS
How do I make a purchase?
Find your favorite products
Once you have found the right products, select your quantities and use the "add to cart" button underneath
Review the items in your shopping cart by selecting the "shopping cart" icon at the top right of the page
Click on "checkout" to proceed, add shipping and payment details to complete your order
How do I update my order?
If you need to make a change or cancel your order please contact our customer service at prochoicemajorityllc@gmail.com. Since we try to process our orders as fast as possible, contact us shortly after your order is placed and we will do our best to help you out!
How do I use a promo code?
You can enter your promo code at checkout. Enter the code exactly how it appears and apply. Promo codes can't be cumulated with other promotions and will not apply to sale items unless otherwise specified.
What forms of payment do you accept?
We accept payments from all kind of credit cards (Visa, Mastercard, American Express, Discover) and from ApplePay.
SHIPPING & RETURNS
When will my order ship?
We do our best to process and ship your bracelet as fast as we can, usually 2 working days processing time. During holidays, this can be slightly extended. If you placed your order during the weekend or on a holiday, we'll start processing your order on the following business day. You should receive a shipping confirmation email with tracking as soon as your order ships out.
When will I receive my order?
All orders ship out from our warehouse in Austin, Texas. We do our best to process and ship your order as fast as possible, usually 2 working days processing time. During holidays this can be slightly extended. If your order has been placed during the weekend or on a holiday, we'll start processing your order on the following working day. ProChoice Majority cannot be responsible for unanticipated delays.
How can I track my order?
Refer back to your shipping confirmation email to track your package. If you did not receive a confirmation email with the tracking number, please contact our customer service so we can help you
What is the shipping and return policy?
To view our shipping and return policies click here.
When will I receive my refund?
Once your return is received and inspected, we will send you an email to notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
INTERNATIONAL ORDERS
Do you ship internationally?
At this time, we only ship within the United States and Canada.
ABOUT OUR PRODUCTS
Where are the CHOICE bracelets manufactured?
In Kenya, by Ubuntu, a public benefit corporation.
What do I do if my bracelet arrived damaged or defective?
We are so sorry to hear that your product did not arrive in perfect shape! Please email us a description of the issue along with pictures and will be more than happy to assist you. If you purchased from a different website or retailer, please contact your place of purchase.